Terms of Service

Effective Date: 11 July 2025

By submitting this form and purchasing our listing design service, you agree to the following terms:

1. Service Description

We provide custom listing design services for platforms like Amazon, Etsy, and others. This includes (but is not limited to):

  • Product image design

  • Infographics

  • A+ Content (if applicable)

  • Brand Story

  • 3D Rendering

  • Optimization of visual presentation

Exact deliverables will depend on the selected package and the information you provide in the form.

2. Client Responsibilities

To receive high-quality results, you agree to:

  • Provide accurate and complete information via the form

  • Upload relevant product images, branding assets, and references

  • Respond to communication in a timely manner during the project

Delays in response may extend the delivery timeline.

3. Turnaround Time

Standard delivery time is 2–21 business days(the terms depend on the selected package) after all materials are received and confirmed.

Rush delivery is available for an additional fee (if offered).

4. Revisions

Each order includes 3 free revision rounds.
Additional revisions may incur extra fees.

Revisions must be requested within 3 days after delivery.

5. Payments

Full payment is required upfront before any work begins.
Payments are processed securely via Stripe.

All prices are in USD.

6. Refund Policy

Due to the nature of digital design work, no refunds are provided after the project has started.
If you cancel before we begin, you may request a full refund.

If you're unhappy with the result, we’ll do our best to make reasonable adjustments during the included revision rounds.

7. Usage Rights

You receive full commercial rights to the final delivered designs.
We reserve the right to showcase completed work in our portfolio (unless you request otherwise in advance).

8. Communication

All communication will be done via email or the contact method you provided in the form.
Please ensure your email address is correct and regularly monitored.

9. Limitation of Liability

We are not responsible for:

  • The performance of your listing (e.g. sales or rankings)

  • Platform policy changes or rejections

  • Errors due to incomplete or incorrect information provided by you